GolfWise provides digital tools designed to assist golfers with practice tracking, putting improvement, session recording, statistics, golf-related calculations and other golf performance features.
References in these Terms to "GolfWise", "we", "us" or "our" refer to the operator of the GolfWise website and services. References to "you" or "user" refer to any person accessing or using GolfWise.
By creating an account, purchasing a subscription, accessing or using GolfWise, you agree to be bound by these Terms and Conditions and our Privacy Policy.
If you do not agree with these Terms, you must not create an account or continue using GolfWise.
You must provide accurate, current and complete information when registering for GolfWise.
You are responsible for:
You must notify us if you reasonably believe that your account has been accessed without your permission.
Registration may require verification of your email address. Your account may remain restricted until verification has been completed successfully.
Where a GolfWise free trial is offered, the trial period starts when your email address has been successfully verified unless otherwise stated.
GolfWise may provide eligible users with a seven-day free trial.
The availability, duration and features included in a trial may be changed from time to time for new registrations.
Unless explicitly stated during registration or checkout, completion of a free trial does not automatically create a paid subscription.
When a trial expires, some GolfWise features may become unavailable until an eligible paid subscription is activated.
Certain GolfWise features may only be available to Premium users.
Subscription prices, billing periods and included features will be displayed before payment is completed.
Prices are displayed in the currency shown at checkout and may include or exclude applicable taxes as disclosed during the purchase process.
GolfWise may change subscription pricing for future billing periods. Where required, existing subscribers will receive reasonable notice before a material pricing change applies to their subscription.
Payments may be processed by third-party payment service providers.
GolfWise does not necessarily store your full payment card information. Payment information may instead be processed and retained by the relevant payment provider under its own security and privacy terms.
You are responsible for ensuring that your selected payment method remains valid and has sufficient funds where applicable.
If a subscription is sold on an automatically renewing basis, this will be clearly disclosed before purchase.
Where automatic renewal applies, your subscription may renew for the applicable billing period until cancelled in accordance with these Terms and applicable law.
If GolfWise does not offer automatic renewal for a particular subscription, access will expire at the end of the prepaid subscription period unless the user purchases another subscription.
You may request cancellation of your GolfWise Premium subscription at any time through the available account management facility or by contacting GolfWise support.
Unless applicable law requires otherwise, cancellation stops future renewal but does not automatically terminate access that has already been paid for.
Where appropriate, you may continue using Premium features until the end of the current paid billing period.
If your subscription automatically renews, cancellation should be completed before the next scheduled renewal date to prevent the next subscription charge.
GolfWise may suspend or terminate an account where there is fraud, abuse, non-payment, unlawful conduct, a material breach of these Terms, or misuse of the service.
Nothing in this clause limits any rights you may have under applicable South African consumer law.
Because GolfWise primarily provides access to digital services, software functionality and subscription features, refund requests will be assessed according to the circumstances of the transaction and applicable law.
If you believe you have been charged more than once for the same transaction, or charged an incorrect amount, please contact us as soon as reasonably possible.
Where we confirm that an incorrect or duplicate charge was made, the applicable amount will be refunded.
Where payment has been successfully completed but the paid GolfWise service is not supplied and we are unable to resolve the issue within a reasonable period, you may be entitled to an appropriate refund or other remedy.
A change-of-mind refund is not automatically available once digital services have been provided or used, except where a cancellation, cooling-off or refund right applies under applicable law.
Approved refunds will normally be returned using the original payment method where reasonably possible.
Processing times may depend on the relevant bank, card provider or payment processor.
GolfWise currently provides primarily digital services. Digital subscriptions, account access and software features are therefore not physical products that can ordinarily be physically returned.
If GolfWise later sells physical merchandise or other physical products, the applicable product return, replacement or exchange conditions will be displayed at or before purchase and will comply with applicable consumer protection requirements.
Nothing in this section excludes a statutory right relating to defective, unsafe, unsuitable or incorrectly supplied goods where such rights apply.
GolfWise features are provided electronically and require a compatible device, internet connection and supported web browser or application environment.
We may update, improve, replace or discontinue individual features where reasonably necessary, provided that we will not intentionally remove paid functionality in a manner inconsistent with applicable consumer law.
GolfWise provides golf practice tools, statistics, calculators, recommendations and related information for informational and training purposes.
Actual golf performance may be influenced by factors including course conditions, weather, equipment, player technique, green speed, slope and measurement accuracy.
GolfWise does not guarantee that any calculation, recommendation or practice method will produce a particular score or performance result.
You may not use GolfWise to:
GolfWise may store information that you submit through the service, including account information, golf courses, practice sessions, statistics and preferences.
Personal information will be handled in accordance with our Privacy Policy and applicable data protection requirements.
Unless otherwise stated, the GolfWise name, software, interface, graphics, designs, databases, original content and related materials are owned by or licensed to GolfWise.
You receive a limited, personal, non-exclusive and non-transferable right to use GolfWise for its intended purpose while your account is valid.
We aim to keep GolfWise available and reliable, but do not guarantee uninterrupted or error-free access.
Temporary interruptions may occur because of maintenance, upgrades, internet failures, hosting problems, third-party services or circumstances beyond our reasonable control.
To the maximum extent permitted by applicable law, GolfWise will not be liable for indirect or consequential loss resulting solely from the use of, or inability to use, the service.
Nothing in these Terms excludes or limits liability where such liability cannot lawfully be excluded or limited.
GolfWise may use or link to third-party services including payment processors, hosting providers, email services or external websites.
Third-party services may be governed by their own terms and privacy policies.
We may update these Terms periodically to reflect changes to GolfWise, business practices or legal requirements.
The updated version will be published on this page together with an updated effective date.
Where a material change affects an existing paid service, we will provide notice where reasonably required.
These Terms are governed by the laws of the Republic of South Africa.
Nothing in these Terms is intended to restrict any mandatory rights available to consumers under applicable South African legislation.
If you have a complaint regarding GolfWise, a payment, subscription, cancellation or refund, please contact us first so that we can attempt to resolve the matter.
Nothing in these Terms prevents a consumer from using any complaint, dispute resolution or regulatory remedy available under applicable law.
Questions regarding these Terms, cancellations or refunds may be sent to:
GolfWise
Email:
support@golfwise.co.za
Website:
golfwise.co.za
These Terms and Conditions are effective from 10 September 2026.